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NLP in Customer Feedback AnalysisBlogs

Customer Feedback Analysis using NLP

Customer feedback is important for businesses. By listening to customers, they can make informed decisions, enhance products or services, and tailor their offerings to meet customer needs better. Positive feedback…
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AI powered customer segmentationBlogs

AI-Driven Customer Segmentation: Targeting the Right Audience

Traditional customer segmentation, often based on demographic data, helped businesses categorize customers and design personalized recommendations. While effective, it had its limitations. Now, business leaders are embracing AI for precise,…
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predictive analyticsBlogs

Predictive Analytics and AI: Anticipating Customer Needs

Understanding and fulfilling customer needs is more crucial than ever for modern businesses. What if I say, that you can learn about your customer needs before they even arise? That's…
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Chatbots or human agentsBlogs

Chatbots vs Human Agents: Striking the Right Balance

AI-powered chatbots are emerging as a powerful tool to streamline interactions and enhance customer satisfaction. Research reveals that chatbots cover 80% of the customer inquiries, while only 20% are handled…
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AI in Social Listening: Understand Your Customers Online

We are living in times of online shopping, where customers prefer to purchase through social media.  This market is huge and is expected to grow to $8.5 trillion in the…
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The Role of AI in Customer Journey Mapping 

Understanding customer journeys has become paramount for the businesses to strengthen their customer relationship and increase conversion rates. Traditionally, customer journey mapping involved collecting data from surveys, interviews, and website analytics, which was a time-consuming task.…
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Personalization at Scale: How AI Enhances Customer Experience

In the digital era, customers are engaging with multiple brands simultaneously to satisfy their evolving needs. They expect a real-time personalized experience. Hence, businesses need to be innovative, improve their…
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Enhance Product Discovery using AI Recommendation Engine

Have you ever considered how product recommendations pop up on your social media feeds and your e-commerce app notifications? This is where AI-powered product discovery comes into play. With technology…
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AI chatbotsBlogs

Virtual Agents: Evolution of AI-powered customer service

We are living in the era of AI-powered chatbots, from early primitive bots to today’s virtual agents, leveraging generative AI. They have evolved to the point where they can perform…
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Chatbots driving customer successBlogs

Chatbots unlock customer success for enterprises

Businesses thrive when their customers are engaged and quality customer experience is a key factor of customer success. Today, businesses are continuously looking for new ideas to enhance customer experience.…
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Turquoise TestBlogs

TURQUOISE TEST: Innovate using AI

Organizations are looking to harness the power of AI to drive innovation and growth in your organization. Before diving headfirst into AI model development, it's crucial to ensure that your…
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Blogs

AI Revolutionizes Customer Experience Management: A CCO’s Guide to Success

As the guardians of customer satisfaction and loyalty, CCOs face a myriad of challenges, from enhancing customer experiences to reducing churn rates and aligning strategies with business objectives. Artificial intelligence…
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Powering Customer Success with ML-Driven Profiling

ML-driven customer profiling: Understanding customers better Understanding your customers is critical for businesses to achieve revenue management, enhanced CX and customer 360. In this blog, we'll learn how ML is…
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Model PoisoningBlogs

Model Poisoning: A Threat to AI Security

In artificial intelligence (AI) systems, algorithms make decisions affecting various aspects of our lives. Therefore, ensuring their reliability and integrity is paramount. However, a lurking threat known as "model poisoning"…
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Compound AI: Revolutionizing Tomorrow’s Technology

Large Language Models (LLMs) have been making waves lately. These large / small / fine-tuned models can do all sorts of tasks, just by asking them nicely. But guess what?…
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Reflective AIBlogs

Enhancing Performance with Reflective AI Strategies

In #AI solution development, the concept of #reflection serves as a pivotal strategy for improving the quality and success rate of AI systems. This reflective approach involves prompting AI agents, such as Language Model…
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Collaborative Knowledge Base PlatformsBlogs

Collaborative Knowledge Base Platforms

Today, companies see the value in collaborative knowledge base platforms. These platforms gather information, encourage teamwork, and spark innovation. Using staff expertise boosts productivity, efficiency, and overall success. Break down…
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Customer 360: Do You Know What Your Customer Likes?

Why do you need Customer 360? Gone are the days when businesses could rely solely on their products or services to attract and retain customers. Now, it's all about watching…
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Data HallucinationsBlogs

Data Hallucinations: Is Your Data Giving Actionable Insights?

Ever wondered about the integrity of data in the world of AI and machine learning? Well, it's a big deal. But here's the challenge: data hallucinations can mess things up…
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compliance standardsBlogs

Compliance challenges: Seamless navigation using modern tech

Today, we shall talk about compliance, something that's crucial and, one of the major challenges for enterprises. Yes, that's right! We are referring to those rules and regulations that seem…
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smart manufacturingBlogs

Optimizing Operations: How Smart Manufacturing Enhances Efficiency

Smart Manufacturing So, you're running a production facility, and constantly juggling multiple tasks, trying to keep everything running smoothly. Sounds familiar, right? Well, what if we told you there's a…
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Blogs

Contract Management: AI Powers Optimal Revenue Growth

In the ever-evolving landscape of technology, AI emerges as a transformative force, reshaping various business functions. Among these, revenue contract management stands out as a pivotal area where AI can…
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Leveraging AI for CFOs blogBlogs

AI Copilot for CFOs: A Strategic Imperative

As architects of financial strategy, CFOs are navigating a landscape where every decision can tip the scales of competitive advantage. In this era of rapid technological disruption, one tool stands…
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Lean manufacturingBlogs

Optimizing Efficiency with AI and Lean Manufacturing

Shop floor transformation using AI-powered lean manufacturing allows manufacturers to: Maintain high levels of quality, throughput, and customer service. Increase visibility and execution performance; and Identify opportunities for sustainable innovation…
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Decision Intelligence blogBlogs

Decision Intelligence powers the future of retail ecosystem

Decision Intelligence has been a buzzword in the field of technology for several years. However, the term became prominent when Gartner named it as a top technology trend in 2022.…
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Blogs

Increase efficiency with AI Copilot for Data

With the AI landscape maturing everyday, there are a lot of copilots we can think of which can bring in transparency, break down a lot of walls and bureaucratic levels…
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Blog on AI and programmatic advertisingBlogs

AI & Programmatic Advertising: How the dynamic duo transforms customer experience?

Digital advertising industry had observed the potential of technology disruption much before the launch of ChatGPT. Today, marketers must find innovative ways of engaging with their target audience while maximizing…
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Blogs

Decreasing Patient Mortality Rates Through Accurate Diagnosis

Diagnostic errors linked to nearly 800,000 deaths or cases of permanent disability in US each year, study estimates Accurate diagnosis is critical for effective treatment and patient care. Diagnostic errors…
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AI’s impact in revenue recognition and contract management

In the complex world of finance and accounting, revenue recognition is a critical process that involves the identification, measurement, and recording of revenue in financial statements. While this may sound…
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Blogs

Driving Operational Excellence and Financial Efficiencies

Precision and insight are paramount in a dynamic and intricate domain of finance. In this ever-evolving landscape, financial professionals struggle with a multitude of complexities, ranging from complex regulatory frameworks…
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Blogs

How to Manage Your Inventory Like a Pro

Effective inventory management is a cornerstone of success in the modern business era. Whether you’re a small retailer or running a large manufacturing company, mastering inventory management can have a…
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Prevent shopliftingBlogs

Tech to the rescue – Shoplifting in Self Checkout Stores

The Rise of Self-Checkout In today’s busy and fast-paced world, convenience is key for business success in the retail industry. Self-checkout is a popular trend in supermarkets, department stores, and…
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Blogs

The Many Avatars of AI: From Automation to Advancement

Introduction Artificial Intelligence (AI) has become an integral part of our modern world, reshaping industries and enhancing everyday experiences. This transformative technology has taken on various forms and roles, each…
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Blogs

Even doctors need a DOCTOR!

Physician burnout has become an alarming concern in the healthcare industry. The demands of the job, long hours, administrative tasks, and the emotional toll of patient care can lead to…
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Blogs

AutoML Platforms – A natural progression towards efficiency and innovation

Introduction Today, in the modern era of technological advancement, we often pursue the path of least resistance and maximum efficiency. This phenomenon is observed in several fields from Economics to…
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Structured Data and LLMBlogs

Structured Data in a world of LLMs & Generative AI

Introduction As a Data Scientist, terms like LLM, Generative AI certainly sound enticing along with their positive outcomes. However, we cannot ignore the prominence of structured data in the enterprise…
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Blogs

Elevating Market Research Leveraging AI

Introduction Market research conducted by management professionals is essential for making informed business decisions. It involves gathering and analyzing data related to the market in which the company operates. The…
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Achieving Procurement Efficiency: The AI-Driven Revolution

Introduction In the ever-evolving landscape of procurement and supply chain management, businesses are looking at technological advancements to achieve operational efficiency. Artificial Intelligence (AI) has emerged as the driving force,…
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Blogs

Smart Logistics: Working Principle & Business Impact

In our previous blog, we shared a use case of deep learning in the logistics industry. It covered basic components of the intelligent solution. Read more to understand how the…
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Blog on artificial intelligenceBlogs

Journey into AI: A Checklist for AI Solutions (Part 3 of 3)

In the previous blogs, we have listed a series of behaviors that we expect AI solutions to demonstrate. We have also discussed a use case - last mile delivery prediction/optimization.…
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Blogs

Smart Logistics: Harnessing AI to Streamline Processes, Enhance Compliance, and Boost Efficiency in Goods Handling

Efficient goods handling is critical for both manufacturing plants and distribution centers, as it directly impacts the supply chain, lead times, and customer satisfaction. Traditionally, companies have relied on manual…
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Blog on artificial intelligenceBlogs

Journey into AI: Is Last Mile Delivery Prediction an AI Solution? (Part 2 of 3)

In the last article, we have listed a series of behaviors that we expect AI solutions to demonstrate. Now, let us look at an AI solution and see if we…
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Blog on artificial intelligenceBlogs

Journey into AI: Uncovering Intelligent Solutions (Part 1 of 3)

This blog is the first part of a 3-blog series on developing intelligent solutions using artificial intelligence. As we immerse ourselves in the ever-evolving world of technology, one area that…
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Blogs

Revolutionizing Aircraft Maintenance: Detecting Defects in Plane Turbine Engines

Introduction Aircraft maintenance adheres to rigorous regulations and standards established by national and international aviation authorities, demanding skilled technicians and mechanics to execute essential tasks. Air travel is one of…
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Blogs

Synthetic Data Generation using AI

Synthetic data generation is the process of creating artificial data sets that mimic real-world data. This can be done through a variety of methods, such as computer simulations, statistical models,…
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